How Do I Contact bolt Customer Support?
How to get assistance with your USAA Device Protection plan or claim
If you need assistance with your USAA Device Protection plan or claim, you can contact bolt through your bolt portal.
Contact bolt Through Your Portal
Sign in to your bolt portal and select the Contact Support option. Depending on your question or issue, you may have the option to:
- Start a chat with a support representative.
- Send us a message through the portal.
Using the contact options in your portal helps us connect your question with your plan or claim information.
Before Contacting Support
For faster assistance, have the following information available when applicable:
- Your claim number
- Your device information
- A brief description of the issue you need help with
You can also use your bolt portal to review your plan and claim information, check for required actions, upload requested documentation, and review available claim updates.