---
title:  How Do I Correct an Incorrect Incident Date on My Claim?
description:  How Do I Correct an Incorrect Incident Date on My Claim?
---

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# How Do I Correct an Incorrect Incident Date on My Claim?

The incident date is the date the accidental damage or malfunction occurred.

Review your incident date and other claim details carefully before submitting your claim. Once a claim is submitted, the incident date and claim details cannot be changed.

**What If I Entered the Wrong Information?**

If you submitted a claim with an incorrect incident date or other incorrect claim details, you cannot update the claim after submission.

You must wait **24 hours** before you can file another claim.

When filing another claim, provide the accurate incident date and complete claim details.

**Why Is the Incident Date Important?**

USAA Device Protection requires covered accidental damage or a malfunction to be reported within **30 days of when it occurred**.

The incident date is also used when reviewing other coverage and eligibility requirements.

Always provide the actual date the incident occurred. An incident date cannot be changed to make an otherwise ineligible incident qualify for coverage.

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