---
title: Program Overview
description: overview
---

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1. [USAA Device Protection](https://chatusaa.boltinsurance.com/?hsLang=en)
2. [Getting started](https://chatusaa.boltinsurance.com/getting-started?hsLang=en)

# Program Overview

## Key information about USAA Device Protection powered by bolt.

 

USAA Device Protection powered by bolt provides coverage for eligible smartphones within the plan holder's household.

One plan can cover all eligible smartphones associated with the household. Devices do not need to be individually added to the plan when coverage is purchased.

 Key Plan Information

- **Covered Devices:** Eligible active cellular phones within the household
- **Waiting Period:** 30 days for the initial plan term
- **Claim Limit:** Up to two (2) claims per 12-month period
- **Limit of Liability:** Up to $1,000 per claim
- **Coverage:** Malfunction and accidental damage, subject to the terms and conditions of the plan
- **Claim Access:** Claims can be filed online through the bolt customer portal

 What Makes a Device Eligible?

To qualify as a Covered Device, the smartphone must:

- Be enrolled in an active wireless carrier subscription; and
- Be tied to the residential address listed on the customer's Coverage Details.

At the time of claim, the customer may be required to provide a paid wireless bill from the previous billing cycle to verify that the device was eligible for coverage.

 Important

Coverage is subject to all terms, conditions, exclusions, service fees and limits associated with the customer's plan.

Agents should never guarantee that a claim will be approved before the claim and required documentation have been reviewed.

- [FAQs](https://chatusaa.boltinsurance.com/faqs?hsLang=en#main-content)

    - [Claims Process](https://chatusaa.boltinsurance.com/faqs?hsLang=en#claims-process)
    - [General](https://chatusaa.boltinsurance.com/faqs?hsLang=en#general)
    - [Repairs](https://chatusaa.boltinsurance.com/faqs?hsLang=en#repairs)
    - [Claim Payments](https://chatusaa.boltinsurance.com/faqs?hsLang=en#claim-payments)
- [Getting started](https://chatusaa.boltinsurance.com/getting-started?hsLang=en)
- [Filing a Claim](https://chatusaa.boltinsurance.com/filing-a-claim?hsLang=en#main-content)

    - [Fulfillments](https://chatusaa.boltinsurance.com/filing-a-claim?hsLang=en#fulfillments)
- [Managing My Plan](https://chatusaa.boltinsurance.com/managing-my-plan?hsLang=en)

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